Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (60) days Of the purchase date. All returned items must be in new and unused condition, with al original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@innolab.shop to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

103 Highlever Road, London, England, W10 6PW
UK

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your retun or exchange. We will notty you by email when your return has been processed.

EXCEPTIONS

For defectve or damaged products, please contact us at the contact details below to arrange a refund or exchange.

• Please Note Sale items are FINAL SALE and cannot be returned.

QUESTIONS

It you have any questions concerning our return policy, please contact us at info@innolab.shop